Legal notice

Legal Notice

Last Updated: September 3, 2026

Welcome to Vinissense.

This Legal Notice applies to www.vinissense.com and explains important information concerning the use of our Website, its content, products, and services.

The Website is operated by Chenglan Premium Technology Limited.

By accessing or using this Website, you acknowledge and agree to the terms described in this Legal Notice, our Terms of Service, Privacy Policy, Refund and Return Policy, and Shipping Policy, as applicable.

Nothing in this Legal Notice is intended to exclude or restrict any rights or protections that cannot legally be excluded or restricted under applicable law.

1. Company Information

Business Name: Chenglan Premium Technology Limited
Brand / Store Name: Vinissense
Contact Person: SU ZHI HENG

Email: official@vinissense.com
Telephone: +86 13938545147

Business Address:

RM A5, 7/F, ASTORIA BUILDING,
NO. 34 ASHLEY ROAD,
TSIM SHA TSUI, HONG KONG

Website: www.vinissense.com

2. Website Information

We make reasonable efforts to ensure that information published on this Website is accurate and useful.

However, Website content may occasionally contain:

  • Typographical errors;
  • Formatting errors;
  • Outdated information;
  • Product availability changes;
  • Pricing errors;
  • Photography or display differences;
  • Packaging or specification updates; or
  • Other unintentional inaccuracies.

We reserve the right to correct, update, modify, or remove Website information when reasonably necessary.

Where a material error affects an order, we may contact the affected customer and take appropriate action in accordance with applicable law.

3. Product Information

Product information displayed on the Website may include descriptions, photographs, specifications, ingredients, usage information, packaging information, and other product-related details.

We make reasonable efforts to present products accurately.

However, actual product appearance may vary slightly from images displayed on different devices because of differences in screens, lighting, photography, manufacturing batches, or packaging.

Product packaging may also be updated by manufacturers or suppliers from time to time.

Where applicable, customers should refer to the product packaging and accompanying information for the most current product-specific information.

4. Cosmetic and Personal-Care Information

Products offered through Vinissense may include beauty, skincare, cosmetic, and personal-care products.

Information provided on the Website is intended for general product information and does not constitute medical, professional, or individualized advice.

Unless expressly stated otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual experiences with cosmetic or personal-care products may vary.

Customers should review product descriptions, ingredient information, warnings, directions, and other relevant information before purchasing or using a product.

If you have concerns about whether a product is suitable for you, you should obtain appropriate professional advice before use.

5. Product Results

Individual results from beauty, skincare, cosmetic, or personal-care products may vary.

Factors such as individual skin characteristics, product use, environmental conditions, product compatibility, and other circumstances may affect a person's experience.

We do not guarantee that every customer will experience the same results from a product.

Any customer reviews, testimonials, photographs, or other user experiences displayed on the Website represent individual experiences and should not be understood as a guarantee of identical results for every customer.

6. No Professional Advice

Information published on this Website is provided for general informational purposes.

Nothing on the Website should be interpreted as:

  • Medical advice;
  • Diagnosis;
  • Treatment instructions;
  • Professional healthcare advice;
  • Legal advice;
  • Financial advice; or
  • Other individualized professional advice.

You should obtain appropriate professional advice where necessary.

7. Website Availability

We make reasonable efforts to maintain the availability and functionality of the Website.

However, temporary interruptions may occur due to:

  • Maintenance;
  • Technical issues;
  • Security measures;
  • Software updates;
  • Internet or network problems;
  • Third-party service interruptions; or
  • Other circumstances outside our reasonable control.

We do not guarantee that the Website will always be continuously available or free from technical errors.

8. External Links

The Website may contain links to third-party websites, platforms, applications, or services.

These links may be provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for their:

  • Content;
  • Availability;
  • Privacy practices;
  • Security;
  • Terms and conditions; or
  • Other activities.

Your use of third-party websites is subject to the terms and policies of those third parties.

9. Intellectual Property

Unless otherwise indicated, content appearing on the Website, including:

  • Brand names;
  • Logos;
  • Product photographs;
  • Images;
  • Graphics;
  • Text;
  • Product descriptions;
  • Videos;
  • Page designs;
  • Layouts; and
  • Other materials

is owned by, licensed to, or used by Chenglan Premium Technology Limited or its relevant licensors.

Unauthorized reproduction, copying, modification, distribution, republication, or commercial use of Website content is not permitted except where authorized by us or permitted by applicable law.

All applicable intellectual property rights are reserved.

10. Third-Party Intellectual Property

Certain products, brand names, trademarks, images, or other materials displayed on the Website may belong to their respective owners or licensors.

Nothing on this Website should be interpreted as granting any person ownership or rights in third-party intellectual property.

All third-party trademarks and brand names remain the property of their respective owners.

11. User Content

Customers may have opportunities to submit reviews, feedback, photographs, comments, or other content.

By submitting content, you represent that you have the necessary rights to provide that content and that your submission does not knowingly violate applicable law or third-party rights.

We may review, moderate, remove, or decline to publish submitted content where reasonably necessary or permitted by applicable law.

Please do not submit confidential information, payment credentials, passwords, or unnecessary personal information through public reviews or other publicly visible areas of the Website.

12. Pricing and Availability

Product prices, promotions, availability, descriptions, and other commercial information may change from time to time.

We make reasonable efforts to display accurate information.

However, accidental errors may occur.

If a material error affects an order, we reserve the right, to the extent permitted by applicable law, to contact the customer regarding the available options, including correction or cancellation of the affected order and any applicable refund.

13. Third-Party Services

Vinissense may use third-party providers to support Website operations, including providers for:

  • Hosting;
  • Payment processing;
  • Shipping;
  • Order fulfillment;
  • Analytics;
  • Customer support;
  • Email communications;
  • Advertising;
  • Security; and
  • Other operational services.

The use of such third-party services may be subject to their own terms and privacy policies.

For information about personal data processing, please refer to our Privacy Policy.

14. Limitation of Responsibility

To the maximum extent permitted by applicable law, we are not responsible for losses resulting solely from circumstances outside our reasonable control, including certain:

  • Technical failures;
  • Third-party service interruptions;
  • Carrier disruptions;
  • Customs delays;
  • Internet outages;
  • Natural events;
  • Government actions; or
  • Other events beyond our reasonable control.

Nothing in this Legal Notice excludes or limits liability or consumer rights that cannot legally be excluded or limited.

15. Changes to Website Content

We may change, update, suspend, or discontinue Website content, products, features, services, or other Website functions from time to time.

We may make such changes without prior notice where reasonably necessary for operational, commercial, technical, or legal reasons.

Where applicable law requires notice or other action, we will comply with those requirements.

16. Compliance With Applicable Laws

We operate our Website and business subject to applicable laws and regulations.

The availability of particular products, payment methods, shipping options, promotions, or services may vary depending on the customer's location and applicable requirements.

We may restrict or decline transactions where reasonably necessary to comply with applicable legal, regulatory, payment, shipping, or operational requirements.

17. Consumer Rights

Nothing in this Legal Notice, our Website content, or our other policies is intended to remove, restrict, or replace mandatory consumer rights applicable to you.

If the laws of your country or region provide you with statutory rights or protections that cannot legally be excluded, those rights will continue to apply.

Where there is a conflict between this Legal Notice and a mandatory legal requirement applicable to a customer, the mandatory legal requirement will prevail.

18. Governing Documents

This Legal Notice should be read together with the other policies published on our Website, including:

  • Terms of Service
  • Privacy Policy
  • Refund and Return Policy
  • Shipping Policy
  • Other applicable Website policies or notices

If a specific policy applies to a particular transaction or activity, that policy will apply together with these terms, subject to applicable law.

19. Contact Us

If you have any questions regarding this Legal Notice or the Website, please contact us:

Chenglan Premium Technology Limited
Brand: Vinissense
Contact Person: SU ZHI HENG

Email: official@vinissense.com
Telephone: +86 13938545147

Business Address:

RM A5, 7/F, ASTORIA BUILDING,
NO. 34 ASHLEY ROAD,
TSIM SHA TSUI, HONG KONG

Website: www.vinissense.com